Shipping & Return Policies
Shipping
Orders can be expected to be received within 4 to 7 business days. We use Canada Post Xpresspost™/FedEx®.
Truck Freight:
Overweight items such as downrigger cannon balls will have to be shipped by truck and will be subject to applicable freight charges or if within the self delivery area of 20kms, a $50 delivery charge will be an option and lastly, items can be picked up curbside.
Returns & Exchanges
We stand behind everything we sell. If at any time you are not satisfied with your purchase at Westcoast Fishing Tackle, you can return it for a replacement or refund except as noted below.
Refund Methods
Returns made within 30 days of purchase with a receipt (or proof of purchase) will be refunded with the original payment type. If a refund is requested after 30 days of purchase with a receipt, your refund will be issued in the form of a store credit. If a return is requested without a receipt, there will be a 20% restocking fee and the refund will be issued in the form of a store credit. All returns must have the original packaging and the product must be in new and re-sellable condition.
Disclaimer:
If your purchase is over $200 we may require photo id before shipping the item.
REPLACE. REPAIR. RETURN.
Product Services
Set Up
Available at all Sport Flagship and Outlet stores, Set Up offers complimentary board and binding mounting, stance...
Help & Advice
Your online guide for tips, gear maintenance advice, and help with all things Sports.
Tune Up
Drop into a participating Sports store for a hot wax and edge tune. No appointment necessary.
A Bunch of Know-It-Alls
Sports Guides are experts on every department at Sports—giving them a wealth of knowledge to better help you.
How can we help?
Q: How Do I Change Or Cancel My Order?
A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order.
Q: My Shipment Was Damaged, What Can I Do?
A:We are sorry if your gear arrived damaged! Immediately reach out to us about damaged products at maximize@gmail.com and we will provide a return label to send the damaged product back. If appropriate, you will be refunded or a replacement order will be shipped out.
Q: Gear Was Missing From My Order, What Can I Do?
A:If there are missing items on your order, if the item is in stock, we will send an expedited replacement order to get the gear you originally ordered. Please call us or email us at maximize@gmail.com
Q: Where Is My Package?
A:After your order has shipped, you will receive an automated email with tracking information. Please note, it can take 24 hours for the tracking to become active.
You can also track your package before it ships under "Order Status."
Q: How Can I Exchange A Product?
A:If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience- we are unable to facilitate traditional exchanges. If you originally bought an item on sale, please reach out to us at maximize@gmail.com and we can match the sales price if applicable.
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